How long is your waitlist?

We realize that one of the first and most important questions that people have is "how long is your waitlist?" Our waitlist varies depending on several factors, including what clinic the individual is being referred to, the time of year, the age of the individual, and the nature of the referral question. When you call for an appointment, we will be able to give you a more specific length of time when we know the answer to these questions.

Who can send a referral?

Parents/guardians, physicians, school professionals, therapists, and agencies working with the patient can refer patients to us. Please make sure your referral source has your correct address and phone number so that we can easily contact you.

Do you see adults?

Yes, we have one physician that provides medical services for individuals with autism.

How will I know if my referral has been received?

Someone from the Thompson Center will contact you when the referral is received.

Can I schedule an appointment as soon as the referral is received?

We will contact the caregiver within two weeks to confirm the referral information and schedule an intake. At the time of intake, we will let you know about timing of scheduling which is dependent on clinic path. If you have any questions at any point in the process, do not hesitate to contact our front desk (573) 884-6052.

Why do you require an intake phone call be completed before an appointment can be scheduled?

The information gathered during the intake helps us determine the best providers to address each patient’s specific needs. It also accomplishes several goals including resource and needs assessment and identifying barriers to access.

What insurance do you take?

The Thompson Center is part of the University of Missouri. Please call the customer service number on the back of your insurance card to verify coverage.

Can I get an appointment if I have no insurance?

Yes, you can still get an appointment if you have no insurance. Please call our customer service department at 573-884-3300 for information on payment plans and for all other billing questions.